Contact Us
The mailbox for everything is [email protected]. It belongs to Hibiscora Content N.V., the company that publishes gamblingkingz.com from Kaya Richard J. Beaujon Z/N, Willemstad, Curaçao, and the GamblingKingz desk reads it. A second route is the short form at the foot of this page: it passes your words through fortunida.com, the form provider we use, into the same inbox. Nobody answers a phone or a chat window here, because this is a published guide and not a help desk, and no social media account speaks for us — a profile using our name is somebody else.
Legal age is 19 in most provinces and 18 in Alberta, Manitoba and Quebec.Ontario play is regulated by AGCO and iGaming Ontario; Alberta by the AGLC.We earn a commission on some links; how that commission works has a page of its own.Help line ConnexOntario 1-866-531-2600 · how to stop when it stops being fun.
What the address is good for: a figure on one of our pages that no longer matches the operator's own terms, a licence or register line that has gone stale, a page that contradicts another page, a dead or wrong link, or a question about how we arrived at something. Corrections get priority over everything else, because a wrong number here is the only thing on this site that can cost a reader money. Name the page and quote the line; that alone usually decides it in one reply.
What it cannot do: we are not an operator and take no bets, so we cannot see your account, unlock it, verify your documents, release a withdrawal or move a balance. We have no commercial say over any operator and cannot get a decision reversed. What we can do is check our own page against the source again, correct it with the date of the check, and point you at the body that does have authority — which is the next section.
Replies are written by a person, so they take as long as that takes; expect days rather than minutes, and expect nothing on a weekend. Writing to us does not sign you up for anything: the newsletter box on the home page is a separate, opt-in thing, and this form does not feed it. Never send a password, a full card number or a one-time bank code: nobody here needs them, and anybody asking you for them is not us.
Writing to us about a payout
A message about money gets answered faster when it carries the things we would otherwise have to ask for: the operator's name as it appears on your account, the date you asked for the withdrawal, the amount and the payment method, and whatever the operator replied — a screenshot of the cashier page or the support chat does more than a description of it. If a figure on this site is what sent you to that operator, name the page, because the page names where its figure came from and we can check both in the same minute. Do not send passwords, card numbers, or the one-time code from your bank; nobody here needs them, and anybody who asks you for them is not us.
Where a dispute actually goes
This site is not a regulator and cannot order an operator to pay. What we can do is correct our own page, and say plainly where the complaint belongs. Start inside the operator's own complaints procedure, in writing, and keep the reference number it gives you. If that runs out, the body that hears it depends on who took the bet, because gambling here is a provincial matter and there is no single national regulator to write to. An operator registered in Ontario answers to the Alcohol and Gaming Commission of Ontario and holds its operating agreement with iGaming Ontario, both of which are on a public register. An operator in Alberta’s market, open since 13 July 2026, answers to the AGLC alongside the Alberta iGaming Corporation. A provincial site — PlayNow, Loto-Québec, Atlantic Lottery, PlayAlberta, OLG — is run by the province itself, and the complaint goes to that crown corporation. Anything else is licensed elsewhere: by the Kahnawake Gaming Commission, licensing from inside Quebec since 1999, or by an authority abroad named on the operator’s own licence page. A shortlist row on this site says which of those you are dealing with before you deposit.
Checked and kept current by the GamblingKingz desk
Last checked
- the licence an operator names, and its entry in the iGaming Ontario register when it has one
- every offer against the terms the operator itself publishes
- the cashier page for the methods, limits and fees it lists
- provincial rules against the regulator’s own pages
A figure we cannot point at a source for does not go on the page, and the number out of ten beside a shortlist row is a position marker for that table — see how we rate. We do not hold player accounts, take deposits or pay out winnings.